Threat Level: green Handler on Duty: Guy Bruneau

SANS ISC: Report Fake Tech Support Calls submission form reminder - SANS Internet Storm Center SANS ISC InfoSec Forums


Sign Up for Free!   Forgot Password?
Log In or Sign Up for Free!
Report Fake Tech Support Calls submission form reminder

Previously we detailed this project in Feature of the Week: Report Fake Tech Support Calls and some initial statistic reports at Feature of the Week: Report Fake Tech Support Call Statistics.

We have steadily been receiving first and second hand information emails about fake tech support calls and sms spam. I wanted to highlight our data collection project again at https://isc.sans.edu/reportfakecall.html where you, or anyone that reports these to you, can submit as much information as you are comfortable sending us to help better understand how common "Fake Tech Support" calls are, and what they are trying to achieve.

The emphasis today is on SMS (texting) type messages! The first question on the form "Was the call automated or did a person call you?" has choices for automated, personal or SMS. Follow on questions for SMS can include message language, URL if any and the phone number. Fill in any or all of the information, nothing is required but anything is helpful.

I can't wait to get my first call and go round-and-round trying to find the start button on my linux system :D but I have received numerous SMS spam and submitted to the form.

 

Post suggestions or comments in the section below or send us any questions or comments in the contact form on https://isc.sans.edu/contact.html#contact-form
--
Adam Swanger, Web Developer (GWEB, GWAPT)
Internet Storm Center https://isc.sans.edu

AdamS

86 Posts
I had one a few months back. I did the whole start button on my CLI linux install but that didn't seem to phase him. I worked it in that I was using a dialup modem and the file they wanted me to download would take 15 minutes (it was a few mb in size). When I would play the modem connect sound (from Youtube) it would disconnect his phone and he would call back. Each time I downloaded it I said it would fail and he had me download it again. After the third try I had lost my patience (and had other things to do) so I told him I would call back during dinner and hung up.
Anonymous

Sign Up for Free or Log In to start participating in the conversation!