We had a couple reports from readers, who tried to contact abuse departments or notify companies about breached systems, only to receive a "vacation" reply indicating that the systems are on autopilot until sometime next year.
Unless you turn off the systems, they will still need a bit of watching and caring. Do you have someone on call in case the burglar alarm goes off? Make sure you have someone checking the 'abuse' or 'security' mailboxes once a day (at least). You may have them even forwarded to a pager if you can filter the spam.
And while I am on the topic: Make sure you do actually have an 'abuse' and a 'security' alias for all of your domains. There are a number of aliases you should define for each of your domains:
RFC2142 provides a number of references to other RFCs, and suggests the following aliases:
Spam to these addresses has become a problem. I don't think there is a great solution, as some of the mail sent to these mail boxes may include copies of spam messages (even if you don't send them, others may impersonate you and you still want to know. Abuse reports are one way you will find out).
I can't find a reference right now (but I am sure someone will write with the correct RFC for it), but it is commonly suggested to also maintain a '/security' URL on all your websites. This URL should be used to provide contact information for security issues and information about security patches or such for any products you may offer. But this standard, while usefull, is not widely implemented (is it still a 'standard'?).
Last but not least: Have fun this weekend. I think I will run some network cable in my house (already got the big drill, but still need one more Home Depot trip for some conduit). The holiday security guide should be live sometime tomorrow. We got some great input.
I will be teaching next: Defending Web Applications Security Essentials - SANS San Francisco Spring 2020
Dec 23rd 2005
1 decade ago