How your Webhosting Account is Getting Abused
Following up on Kevin Liston's earlier post [How your Webhosting Account is Getting Hacked], there are some forms of abuse that can affect your hosted web site without anyone actually getting shell access. ISC reader Mark contacted us after he noticed a significant load on his Apache web server. Closer investigation revealed that his box was sending email like crazy. Even closer investigation revealed that the email being sent was one of those fake "Wedding Invitation" phishes that have been quite frequent this week.
Mark responded with a quick fix to stop the bleeding - he simply changed the permissions on the mail spool directory so that the web server user could no longer write to the folder, resulting in a tell-tale list of evidence in the Apache log:
[Tue Mar 26 01:05:49 2013] [error] [client 220.246.X.Y] postdrop: warning: mail_queue_enter: create file maildrop/548245.15300: Permission denied
[Tue Mar 26 01:05:49 2013] [error] [client 92.144.X.Y] postdrop: warning: mail_queue_enter: create file maildrop/583810.16922: Permission denied
[Tue Mar 26 01:05:50 2013] [error] [client 190.27.X.Y] postdrop: warning: mail_queue_enter: create file maildrop/54262.16780: Permission denied
The spammers were connecting from all over the place - more than 50 different IPs were seen in a matter of seconds. The quick fix gave Mark the time to hunt for the culprit - a PHP contact form that was configured improperly, and allowed mail relaying. Moral or the story, if the logs look like your web server is acting as a spam relay, it probably is. Keep a keen eye on those logs, and be careful with functionality that allows site visitors to "bounce off" your server, be it by sending email via a contact form, or by triggering queries through your server that run against a different site, like for example "whois" lookups. Where there is opportunity, abuse won't be far behind.
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