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Consulting Engineer
Company Palo Alto Networks
Location Remote
Preferred GIAC Certifications GCLD GCSA, GCPN, GPEN, GSEC
Travel 60%
Salary Not provided
Contact Name Patrick Glynn
Contact Email ptglynn/at/
Expires 2021-05-22

Job Description

Job Description
As a Palo Alto Networks Cloud Consulting Engineer, you will be the expert for a specific technology or solutions vertical within our offering. You are the “go to” resource for customer interactions that exceed standard Systems Engineering support requirements (we always expect a baseline expertise in all areas from our SE’s but augment them with CE’s in the advanced or new technology areas). The Consulting Engineering role is an overlay technical role that must directly support sales delivery of quota. CE’s are measured by their expertise and by their ability to lead to customer successes. As the number of CE’s in the company is small, there is also a requirement for close interaction with Product Management to ensure that we continue to out-innovate our competition.

Key Responsibilities

Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO.

Lead conversations about industry trends and emerging changes to the security landscape that every customer needs to be aware of and planning to deal with.

Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative.

Lead and support customer demonstrations (with our SE’s) that showcase our unique value.

Interact locally and remotely with customers in an equally persuasive manner.

Primary Responsibilities

Working with Product Management, Technical Marketing and R&D to create requirements and product features for our large customers and provide feedback from customers.

Provide design consultation and best practice guidance for rollout, implementation, and policy conversion during the 'pre sales' process for strategic opportunities.

Provide product update and enhancement training to other SEs in the region or theater.

Provide demos for strategic prospects and current accounts in all facets of Palo Alto Networks virtual offerings and integration in Public Cloud environments (AWS, GCP, Azure, etc).

Assist in the training of new Palo Alto Networks SEs in their designated region in installs customer presentations, and internally-focused deal preparation activities.
Provide territory coverage within the region when additional resources are required.

Provide advanced 'Partner SE' training for updates in the Palo Alto Networks product suite.

Technical Requirements

Good understanding of Unix/Linux and Windows operating systems and scripting.

Demonstrable experience with systems installation, configuration and administration of routers/switches, UNIX/Linux and Windows-based systems (prior Active Directory/LDAP experience desirable).

Experience that emphasizes L2-L4 Networking (L2 Switching architectures including Spanning Tree, IP routing including OSPF and BGP, L4 Load balancing).

Demonstrable experience in securing these environments In-depth technical knowledge in the area of focus for this specific CE role (separate document) – both from a technology and a business driver standpoint.

Experience installing and configuring Public Cloud environments.

Experience understanding threat signatures and their creation.